
Documentation today is no longer created, published, and consumed in isolation. It’s more like tossing a message in a bottle into the ocean, except the ocean is your organization, the bottle might get opened by an AI, and someone three departments over is using your carefully worded explanation to answer a question you never imagined.

For a long time, documentation followed software. Products were designed, built, and shipped. Then documentation came afterward. Today, software is designed and built while documentation is created in parallel, and both ship together. Documentation is no longer cleanup work. It’s part of delivery.