Documentation Development Lifecycle
-
Mapping the Knowledge System
Read more >: Mapping the Knowledge SystemThe diagram I’ve been building toward (the foundation of a new series launching on The Doc Landscape called The Living Knowledge System) maps the system that product knowledge actually moves through in a software company. Not all knowledge in a company. Not HR onboarding or sales enablement or anything else. Specifically the knowledge that’s born…
-
Docs-as-Code: A Good Idea in the Wrong Hands
Read more >: Docs-as-Code: A Good Idea in the Wrong HandsDocs-as-code has two versions in circulation and they rarely get distinguished. The narrow one says: write in plain text, use Git, work like an engineer. The broader one says: bring structure, rigor, and shared ownership to documentation work, using whatever tools best serve that goal.